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2D00056A - APSS Avaya Networking OnlineTest
Online Test SynopsisThis curriculum test evaluates your understanding of how to sell Avaya Networking Solutions. Please read the questions thoroughly before answering. Some questions are complex and may need to be read twice in order to be understood completely and answered correctly. The assessment has 45 questions and the minimum passing score is 75%.
Audience
Avaya associates and partners with sales responsibilities.
Online Test Topics
This curriculum test validates your mastery of the learning objectives identified in the courses within the APSS Avaya Networking curriculum.

PrerequisitesIt is recommended that you complete the courses within the APSS Avaya Networking curriculum mentioned above.


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Exam Code: 2D00056A
Exam Name: APSS Avaya Networking
One year free update, No help, Full refund!
2D00056A Exam Dumps Total Q&A: 65 Questions and Answers
Last Update: 01-29,2015

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NO.1 You are talking to a retail chain. They are looking for a cost-effective replacement for their
old Netgear switches in all shops and require a switch that can bemanaged centrally. Which
Avayaswitcheswould you lead with and why?
A. The ERS 4000 series because it is most versatile
B. The ERS 5698TFD because it offers 96 x 10/100/1000, including 6 x Combo 1000BASE-T or
100/1000BASE-SFP, plus 2 x 10GBASE-XFP
C. The ERS 3500 because it is the only switch that can be managed centrally
D. The ERS 3500 because it includes small 8x1Gbpsfinlessmodels for quiet operation
Answer: C

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NO.2 How does Avaya VENA Fabric Connect help to reduce time-to-service? (Select two)
A. Provisioning changes only need to be made to the edge of the network rather than to every device
and link
B. It replaces multiple legacy protocols with a vastly simplified implementation, extending VLANs
Fabric-wide
C. It uses industry standard CLI commands
D. It uses MPLS in its core
Answer: A,C

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NO.3 Which Avaya Switch is ideally suited to deliver today's pressing need for flexible, high-speed
Ethernet connectivity in the high-performance Data Center Top-of-Rack (ToR) role?
A. V5P7000
B. ERS4800
C. VSP9000
D. ERS 5000
Answer: D

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Reference:
http://www.avaya.com/usa/documents/dn5098_feb2014.pdf

NO.4 What does Avaya mean with delivering a "fit-for-purpose" solution?
A. A fit-for-purpose network should offer the lowest priced solution
B. A fit-for-purpose network provides more resiliency, better performance, less TCO, all while using
less energy
C. A fit-for-purpose network should experiment with the latest architectures and protocols
D. A fit-for-purpose network only needs to implement a minimum of resiliency
Answer: A

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NO.5 There are 4 Global Support Services portfolios that are available to the Customer; Direct, Retail,
Wholesale, and Co-Delivery. Which of these portfolios is sold only by Avaya and not by Partners?
A. Direct (GX5300)
B. Wholesale (Express) GX6300
C. Co-Delivery (PASS) GX4300
D. Retail (US Only) GX6100
Answer: B

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Reference:
http://www.avaya.com/usa/documents/ans_supportservices_brochure_dn7254.pdf

NO.6 Which two of the following would you consider to be business benefits of Avaya's Fabric
Connect technology? (Select two)
A. Better time-to-service, because only those Switches at the Fabric Edge require provisioning
B. Sophisticated QoS capabilities for the converged network. This ensures high user experience and
productivity.
C. High-density 10Gbps Ethernet
D. ATA-over-Ethernet Storage transport
Answer: A,B

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NO.7 A customer asks you about the benefits of stacking Avaya's Edge Switches. Which three of the
following responses are correct? (Select three)
A. Stacks share a single Power Supply, therefore save costs
B. Stacks offer scalability. Units can be added as needed - up to eight
C. Stacks are managed as a single entity
D. Stacks protect against unit or cable failure with fail-safe stacking
Answer: A,C,D

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NO.8 Select three reasons why Avaya typically recommends a two-tier design, designing a Campus
solution. (Select three)
A. Reduces the equipment needed
B. It reduces complexity
C. Does not compromise scalability and resiliency
D. It cannot support a three-tier design
Answer: A,B,D

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Latest training guide for Avaya 3M00030A

3M00030A - Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) Online Test
SynopsisThis curriculum test validates your knowledge and mastery of the requirements and considerations for designing Avaya Contact Center Select.You should be able to correctly and successfully position Avaya products and solutions to address the customer business issues in the early stages of the sales cycle. Please read the questions thoroughly before answering. Some questions are complex and may need to be read twice in order to be understood completely and answered correctly. The assessment has 45 questions and the minimum passing score is 72%.
Avaya Learning PolicyAvaya Learning policy allows three pre-course attempts for all online tests. If you do not pass the test you must re-register to attempt it again. If you have not passed the test after the third attempt, you will need to complete the associated learning activities and call the Avaya Learning Center Help Desk requesting a re-set for that specific test.




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Exam Code: 3M00030A
Exam Name: Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS)
One year free update, No help, Full refund!
3M00030A Exam Dumps Total Q&A: 65 Questions and Answers
Last Update: 01-26,2015

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NO.1 Which are three characteristics of the typical business with fewer than 2,000 Employees / 30 to
250 Agents? (Select three.)
A. The business believes that contact center capabilities are essential
B. The business applies technology to address a business problem
C. The CEO/Owner is most likely the buyer
D. IT is the buyer or strong influencer
E. The business lacks technical knowledge
Answer: A,B,E

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NO.2 Which two statements best describe the Avaya Midmarket vision? (Select two.)
A. Bring multichannel capabilities with simplicity and value to midsize businesses
B. Simplify the network by extending the cloud all the way up to the end user access point to the
network
C. Move from one-off interactions and transactions to always aware customer experiences
D. Extends our innovation in customer experience management to midsize businesses
Answer: A,C

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NO.3 Which are capabilities of Avaya Contact Center Select (ACCS)? (Select four.)
A. Outbound calling campaigns
B. Home worker agents
C. Customer satisfaction surveys
D. Call recording
E. Multimedia agents
Answer: A,B,D,E

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NO.4 Which of the following are deployment options for Avaya Contact Center Select (ACCS)? (Select
three.)
A. ACCS Software Appliance Deployment Option
B. ACCS DVD Deployment Option
C. ACCS Small Server Deployment Option
D. ACCS Hardware Appliance Deployment Option
Answer: A,C,D

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NO.5 Avaya Contact Center Select (ACCS) comes with two sample Supervisor User Accounts called
Reporting 1 and Reporting 2, which are some of the tasks that the Supervisor Users can perform?
(Select five.)
A. Assigning agent to skills
B. Producing all historical reporting
C. Adding Administrator Users
D. Producing all real-time reporting
E. Managing agent and skills
F. Making minimal configuration changes, for instance add activity codes, view skill setup, and view
agent configurations
Answer: A,B,C,D,F

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NO.6 For voice calls which are the three integrations to IP Office from Avaya Contact Center Select
(ACCS)? (Select three.)
A. Voice Networking
B. Computer Telephony Integration (CTI) using Telephony Application Program Interface Direct
(TAPID)
C. SIP TR87 for advanced CTI control
D. Sync Service for Users
E. SIP for call control
Answer: C,D,E

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NO.7 Scenario:
In connection with a CCT implementation project for the Government of Mourito, Avaya has
partnered with a leading Distributor in the country. Avaya is required to import certain telecom
equipment into Mourito. Avaya arranges for the shipment and same reaches Mourito port. In order
to release the shipment, a no-objection letter is required from the customs unit in charge of the port.
This is standard operating procedure in Mourito vis-a-vis overseas shipments. Typically, it takes about
7-14 working days to receive the letter. The Distributor, citing project exigency, pays a sum of $150 to
a senior customs official and obtains the NOC. What prompts the Distributor to make the payment is
that facilitation payments are customary and legal in Mourito.
What breach, if any, has the Distributor committed? (Select one.)
A. None, the payment made by the Distributor constituted facilitation payment which is customary
under the laws of Mourito.
B. The Distributor has breached Avaya's policy since Avaya prohibits facilitation payments.
Answer: B

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NO.8 With Avaya Contact Center Select running IP Office Server Edition (SE) on a DL360 server, what
is the maximum capacity for incoming customer calls? (Click and drag the correct option to the space
below.)
A. 125
B. 250
C. 375
D. 187
Answer: C

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